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Capacity Planning ....
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Capacity Planning ....
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The goal of Capacity Planning is to determine the resources needed to support your operations in the future. Regardless of whether you define the future in units of weeks or years. Capacity Planning allows a pro active approach to growth instead of a reactive approach. Allowing you time to strategically budget for future resource requirements.
The same analysis is used anywhere there is a finite resource. Whether it's a busy street by the shopping mall, the number of tellers needed at the department store, or the number of online users a computer can support.
The desire is to uncover a profile for typical categories of users. Then determine what is the driving influence for each profile. What is it that makes that type of user increase resource usage. Is the company expanding, aquiring more locations, or hiring employees?
The information can be presented with graphics or tablular form. The most important thing is knowing what you're looking for, and having the reports available. I normally prefer both formats, the graphics to quickly see unusal peaks and valleys, and the tabular to see the actual numbers.
I've included some reports I put together while working for a telecommunication company. These reports were created so that we could begin to understand the environment. These are not examples of my best work, but are some that I happened to have on the PC.
If you have data that needs analysis, or reports that needs modifications, then lets communicate. Initially, Marley Consulting may be contacted via US mail , Email , or Leave a Note while you're online. When I receive the message I will contact you and discuss the options.
This report informed us how many customers were using the system each day, and how many calls were being made by those customers. Before creating this simple report, we knew nothing about the customers. We knew we were getting new customers every day, and someone was using the system. But that was all we knew for sure. From this information we knew how many customers were using this site each day, and the number of call they made. Also, we were able to derive the average number of calls being made per customers. This was the beginning of creating a general user profile.
B R I G H T O N S E R V I C E S I T E
JAN 96
DAILY USAGE REPORT
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UNIQUE NUM CONNECTED AVG
Date CUST_IDS CALLS CALLS DURATION CALLS
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19960101 112 775 733 1524.2 6.5
19960102 116 910 894 1545.2 7.7
19960103 114 933 906 106.8 7.9
19960104 122 1060 1039 122.1 8.5
19960105 120 969 952 113.3 7.9
19960106 129 825 803 97.5 6.2
19960107 113 676 654 1514.7 5.7
19960108 121 970 938 116.8 7.7
19960109 122 903 881 102.1 7.2
19960110 132 948 925 1550.0 7.0
19960111 125 966 939 1549.9 7.5
19960112 129 976 950 1553.1 7.3
19960113 128 828 803 95.9 6.2
19960114 119 670 648 1519.9 5.4
19960115 140 1072 1033 121.5 7.3
19960116 148 1097 1064 128.5 7.1
19960117 161 1155 1114 1578.9 6.9
19960118 151 1153 1109 136.4 7.3
19960119 156 1161 1128 143.8 7.2
19960120 152 1023 994 144.0 6.5
19960121 149 906 883 1562.5 5.9
19960122 165 1360 1325 173.1 8.0
19960123 168 1268 1231 131.2 7.3
19960124 176 1273 1235 131.8 7.0
19960125 191 1412 1373 145.2 7.1
19960126 189 1354 1312 1580.8 6.9
19960127 184 1239 1197 129.4 6.5
19960128 177 850 824 87.5 4.6
19960129 202 1407 1378 1588.6 6.8
19960130 195 1422 1384 149.3 7.0
19960131 214 1609 1559 168.3 7.2
BadData 2 2919
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Summary 297 36089 32208 19612.3
This report showed us how many users used the site for the month. Also allowing us to know how frequently they were using the system. It showed us that the largest percentage of our customers were using the system between 10 and 99 time. It also showed us that we had 2 users, who had used the site over 1000 times that month.
Brighton Service Site
Frequency of Usage
JAN 96
Num
Frequency | User_Id | Percent
----------------+----------+--------
1 | 14 | 0.0471
2 -> 4 | 19 | 0.0639
5 -> 9 | 27 | 0.0909
10 -> 99 | 128 | 0.4309
100 -> 999 | 107 | 0.3602
1000 -> | 2 | 0.0067
----------------+----------+--------
Total 297 1.00
This report showed us the usage by the hour of day how active the site was. When planning capacity, you have know when your maximum usage time are. You need enough resources to support your maximum usage time.
B R I G H T O N S E R V I C E S I T E
JAN 96
HOURLY USAGE REPORT
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Number Num Avg Max
Hour of Days Calls Calls Calls
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0 31 302 9.7 19
1 31 127 4.1 16
2 31 47 1.5 9
3 31 41 1.3 15
4 31 21 0.7 5
5 31 39 1.3 5
6 31 86 2.8 11
7 31 255 8.2 19
8 31 854 27.5 51
9 31 1776 57.3 96
10 31 2271 73.3 116
11 31 2383 76.9 152
12 31 2083 67.2 133
13 31 1986 64.1 94
14 31 1955 63.1 101
15 31 2014 65.0 94
16 31 2345 75.6 133
17 31 2727 88.0 143
18 31 2707 87.3 133
19 31 2407 77.6 126
20 31 2189 70.6 123
21 31 2104 67.9 129
22 31 1524 49.2 90
23 31 927 29.9 63
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